Terms & Condition

Booking Confirmation:
Clients are requested to send at least 30% of the total cost of a tour in order to guarantee the reservation into our bank account as directed by our salesman.

When to book your Safaris
It is better to book as far in advance as possible to ensure availability of rooms and other services at the time you wish to travel, especially during the peak seasons (July & August and Christmas time).  This is especially important for those wishing to travel on private custom safaris and those adding extensions to the scheduled trips.

Cancellation:
In the event of cancellation of a tour, the deposit is considered to be the cancellation fee.

Loss/Damages
The company will exercise utmost care in handling its guests and their property, but will not be responsible for loss or damage to personal belongings or personal injury.

Transportation
The Company may, at its discretion, use Land Cruiser, Land Rover or any other suitable transport subject to weather and other condition.  English speaking driver/guides are provided.  All tours start and end in Arusha.

Price Lists
Price quotations are inclusive of hotel or lodge accommodation charges, meals, park fees, driver guides and his expenses.  Quotations do not include hotel expenses prior to and at the termination of the tour, alcoholic drinks depends on the type of safari i.e. in luxury Safaris, tips or any other item not mentioned in the quotation.

Credit Cards as mode of Payment

No  we do not accept Visa or  MasterCard for your safari deposit/balance payments.  The balance is to be paid in our office in Arusha.

Money:
Major foreign currencies – particularly US $ or Euro and travelers cheques are accepted and are convertible at banks and bureaux de changes in the main town and tourist areas Euros are also widely used and have good rates.  Credit cards are not widely accepted and carry poor exchange rates.  Some of International Banks offer ATM facilities.  Standard Chattered Bank and Barclays’ Bank and Stanbic Bank in Major town and Cities have introduced ATM facilities at a better rates at least but keep  in mind the exchange rates and or service charge will make you loose some money.  At Standard Charter one has to use VISA only to get cash.  Most of Cards are acceptable to Barclays’ Bank.  Visitors may be expected to pay in foreign currency for game parks.  Don’t change money in the street.

Camping Safaris.
We also provide standard camping safaris and number of days will be the same as staying in lodges.  Prices for camping safaris include: Park fees, meals, cook, driver, camping gear and transport.  Prices for camping safaris per trip will depend on the number of people.  Maximum is five people in a 4 WD vehicle.  We prefer every client to sit on a window seat.  We can arrange for extended car that give all our clients a chance to the window.  Your wish is our commitment.

Mountain Climbing
Prices for mountain climbing include entry fees, meals, transport to and fr4om mountain gate, hut fees/camping fees and equipment – tents, foam mattress, mess tent, table and chairs, wash room facilities, rescue fees, porters, cook and guides.  It does not include items for wearing e.g clothes, boots, climbing sticks, socks, goggles etc.

Accommodation
The right is reserved  to substitute hotels, when necessary, for those described in the itineraries,.  Get some help, avoid changes for hotel for doing pre-booking to reserve the room.